Tekheads.co.uk is committed to respecting your privacy. In general, you can visit our site without revealing any information about yourself. We do collect information regarding visitors to our Web site and some information is required in order to process orders, for example. We analyze this data for trends and statistics to help us provide you with a better service.
Our site uses 128 bit Secure Socket Layer (SSL) encryption for all order information. When you type your credit/debit card number into our site, our web site is in secure mode. This means that the information you type in will be encoded and our server decodes it. This means that anyone listening to traffic will be able to make no sense of the number. Our system uses the Secure Socket Layer standard that every trading web company uses. You will be able to tell if you are in secure mode when a little padlock appears bottom right of your screen.
If you are a UK resident using a UK issued card for a transaction over £100 you are automatically protected by Section 75 of the Consumer Credit Act 1974. This means that if a trader fraudulently charges your card for something that you did not order then the credit card company are equally liable for the debt. In practise this means that the credit card company would refund you for the fraudulent charge whilst making the corresponding charge directly to us. Given the above, in practise putting your card details into a secure internet site are much safer than giving them over an unsecured telephone line.