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Your Account

Checkout
This is where you can view all the items currently in your basket and proceed to payment and final placement of the order, ready for our staff to package and ship to you.

Order History
This section allows you to view your entire order history on your account. The orders page will tell you the status of your orders, view the processing times and a full invoice as well as allowing you to track delivery of your orders.

Support Tickets
Emails sent to our contact address are automatically converted into support tickets that you can easily track and refer to with any queries ranging from pre-sales guidance to after sales support. When responding to support tickets please do not change the subject of the email as the reply will then form another ticket, which can make correspondance difficult.

My Returns
From here you can view all returns you have issued to us in the past as well as any curerntly in processing.
Use the Return an item page to generate online RMA processes for new returns. Please include a full fault description to speed up the RMA process.

Addresses
Establish you billing address for first time orders here, or add further postal addresses for shipment to friends, family etc.

Cards
Enter your card details on this screen. All details are encrypted upon entry. Please ensure your card details are accurate and double check them as incorrect details will prevent processing of your order.

Change Email
Here you can change your email address. A valid, registered email address is required for all users to contact us and vice versa.

Change Password
From here you can change your site password. For the most security a combination of alphanumerics (0-9, A-Z) is preferable.

Logout here
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Contact Tekheads

Tekheads.co.uk
1 Southolme
Gainsborough
Lincolnshire
DN21 2EQ

Tel: 0203 3718050

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